ACTIVITY SECTORS

 

Technical Support

  • Implementation Management
  • Design of Operational Support Structures
  • System and operational integration
  • Expert advice
  • Specialized Personnel outsourcing
  • Operational Support

 

System & Business Operation Integration

  • Definition of Technical and Functional Framework
  • Implementation Studies
  • Functional and Technical Design
  • Analysis and Specification of Support Requirements
  • Development of Technological Growth Plan
  • Implementation Technical support
  • System monitoring and Optimization

 

Design of Operational Support Structures

  • Requirement Analysis and specification
  • Gap analysis
  • Modeling
  • Evaluation of technological upgrade scenarios
  • Development of technological upgrade plan
  • Technical support of procurement or internal system development
  • System design and integration

 

Project Management

  • Project management set up
  • Quality Assurance
  • Communication Management and Management Reporting
  • Crisis Management Support and Problem Solving
  • Change Management
  • Migration support
  • Training

 

Outsourcing

  • Operational Support of enterprise departments
  • Client communication support
  • Complaints Management
  • Software engineers Outsourcing
  • Project Managers Outsourcing